Return/Refund
- Please check the size chart carefully before placing your order.
- All items on the website are made-to-order.
- Made-to-order items are not eligible for return or refund due to:
- Change of mind
- Wrong size selection by the customer
- You may request a size change within 24–48 hours after placing your order.
- We do not accept size exchanges once the package has been shipped.
- We offer free replacements for items that are:
- Incorrectly shipped
- Damaged
- Defective
- Misprinted
- Replacement or refund requests for defective, damaged, misprinted, or incorrectly shipped items are subject to verification.
- Actual garment measurements may vary by ±1/2 inch in length and/or width due to manufacturing tolerances. This is within international apparel production standards.
- To request an exchange or report an issue:
- Email grandslamph.com@gmail.com
- Use the subject line "EXCHANGE ITEM"
- Include the reason for the request
- Attach a clear photo of the merchandise with a tape measure showing the dimensions (if applicable) for verification.
